Your PrivacyMatters to Us
We are committed to protecting your privacy and ensuring the security of your personal information.
Last Updated: December 4, 2025
Secure Platform
Industry-standard security
Data Encryption
Your data is encrypted
Transparency
Clear data practices
Your Control
You own your data
Introduction
Welcome to UBIQ Entertainment ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our streaming platform and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
Personal Information
When you register for an account, we may collect personal information including but not limited to:
- Name and email address
- Username and password
- Profile information and preferences
- Payment information (processed securely by third-party payment processors)
- Communication preferences
Usage Data
We automatically collect certain information when you use our platform:
- Device information (type, operating system, browser)
- IP address and location data
- Viewing history and preferences
- Search queries and interactions
- Watch time and playback quality
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Provide, maintain, and improve our streaming services
- Personalize your content recommendations
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms
Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We share information with third-party vendors who perform services on our behalf (payment processing, analytics, customer support)
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Your Consent: We may share information for any other purpose with your consent
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Restricted access to personal information
- Secure authentication mechanisms
- Regular backups and disaster recovery procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications at any time
- Objection: Object to processing of your personal information
To exercise these rights, please contact us at support@ubiqent.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Types of cookies we use:
- Essential Cookies: Required for the platform to function
- Preference Cookies: Remember your settings and preferences
- Analytics Cookies: Help us understand how you use our platform
- Marketing Cookies: Track your activity to show relevant ads
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: support@ubiqent.com
Phone: +263 772 440 088